Warped FX

       

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TERMS OF SERVICE
  1. Order Form
  Please download the Order form. The instructions provided below will also appear on your printout.
   
  2. Packing
  We need you to completely disassemble your item and ship it to us. Do not, under any circumstances, include ammunition in your package. Try and use the original packaging for your item, or use a box that is close in size to the item you are shipping. Do not wrap in brown paper. Make sure your equipment is cushioned and packaged well. Make sure that your order form, that you will print out from our site, is included inside your box. Fill it out as completely as possible, and be sure to provide desired pattern and any special instructions.
   
  3. Select your carrier
   
  4. Insurance
  Be sure to insure your package for its full value.
   
  5. Contact Us
  Email us with your tracking number once the package has shipped so we can watch for your package. Go to the Contact form to send that information to us.
   
  6. Receipt of Package
  When we receive your package, we will inspect it, let you know that we received it, and notify you of any damage to the package. If there is damage present, you will need to contact your carrier about the insurance coverage and liability. We will notify you by phone or email when we receive it. At that time we will charge your credit card.
   
  7. Return Shipment
  Once we have finished our transfer process, we will ship your item back to you, insured, and notify you by phone or email of the tracking number.
   
  Please note: Any item that has been previously painted, taped or has had an adhesive applied previously will require an additional "removal & preparation" charge. Contact us for more details.
   
PRIVACY AND SECURITY
  We appreciate your business and interest in our website and want you to know that we respect your privacy. We will not contact you via email, snail mail, phone, fax or in any other manner without your prior consent, except relating to pending transactions or to respond to questions or concerns you’ve raised. We will, if you authorize, send you electronic copies of any newsletters or blogs that we publish or inform you of sales, specials or similar programs. If you later decide to stop receiving such newsletters, blogs, or notices of special offers, just let us know. If you have any questions, concerns, or suggestions regarding this Privacy Policy or need or want to contact us for any other reason relating to this website and/or our e-business, please use our contact form.
   
  PERSONAL INFORMATION
  Personal Information includes your name, address, credit card numbers, phone numbers, email address, and any financial information that you provide. Information that we have access to, and collect, that is not personal or readily tied to your name or ID includes data such as which search engine or website you used to access Warped FX, what pages of ours you visited, your browser type, and the like. All of this non-personal data cannot be readily traced back to you.
   
  OUR USE OF YOUR PERSONAL INFORMATION
  We use personal information to complete transactions and respond to your questions, concerns, or suggestions. We use the non-personal data for internal review, to improve the quality, efficiency, and attractiveness of our website, as well as the effectiveness of our marketing. After it is analyzed, it is discarded.
   
  EXPOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
  We contract with vendors and service providers to assist us in operating our business. These vendors and/or service providers may have access to personal information as a necessary element of completing a purchase or adding value to our operation. Such third parties include the credit card processors, the shipper (USPS, UPS, or FedEx, for example), and similar vendors / service providers. After exploring the various service providers available, we believe that the companies we have retained to provide these services are accustomed to working with or near confidential information and are sensitive to the need for non-disclosure, and have policies and practices in place to minimize the risk of any misuse or unauthorized transfer of personal information. We cannot, however, guarantee that a third party service provider or vendor will not disclose personal information.
   
   

 

  

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Shipping & Privacy Policy

Warped FX

 

1250 Scottsville Rd., Rochester, NY